An academic counselor does the following:
The Process of Academic Counseling
When a student approaches an academic counselor for assistance, the counselor can pull up the student's records and use them as a reference during counseling sessions. The student is asked about the needs that brought him or her to the counselor's office, and the counselor will work with the student on a strategy for resolving issues. For example, a student may be failing a course and needs assistance. The counselor's responsibility is to direct the student to tutorial sessions, the resource lab, or conferences with instructors during office hours. The counselor is an advocate who is interested in the student’s development an overall academic success.