Andre' Kennebrew

Chick-fil-A Corporate Office Worker, Kennebrew Lectures Students and Personnel of the CCC Campus Community on Soft Skills

Andre’ Kennebrew, who has a 12-year tenure with the fast food franchise Chick-fil-A, talked to personnel and student leaders of Coahoma Community College as well as Coahoma Early College High School on the interpersonal skills it takes to lead a successful life.

Chick-fil-A Corporate Office Worker, Kennebrew Lectures Students and Personnel of the CCC Campus Community on Soft Skills

Press Release from Coahoma Community College Public Relations; (662) 621-4057 - Melody Dixon

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Tue Nov 27, 2018

Andre' KennebrewAndre’ Kennebrew, who has a 12-year tenure with the fast food franchise Chick-fil-A and and affiliate of the orgainzation LifeShape, talked to personnel and student leaders of Coahoma Community College as well as Coahoma Early College High School on the interpersonal skills it takes to lead a successful life.

Accompanied by Chick-fil-A operator Lance Reed, who was interviewed by Kennebrew for his current position as operator, and other friends in leadership roles, Kennebrew talked on the three C’s the fast food company looks for when interviewing applicants—character, chemistry and confidence.

“When I talk about character, one of the things I talk about is people that do what they say and say what they mean,” the Atlanta native said. “They live in a way of integrity. You can trust what they say. They live with a high level of intention.”

Kennebrew told the students that Chick-fil-A looks at the IQ, intelligence quotient and EQ, emotional quotient, of prospective employees and aspiring owners, or operators.

“On the other side of EQ is I have high relationship management skills,” Kennebrew continued. “I can manage my relationships really, really well because the only way you get things in life is through other people.”

Soft Skills Workshop“The last part of that people piece is you are very socially aware. When you walk into the room, you can read the temperature,” he said, giving an example of someone walking into a room overly excited to people who have just lost a loved one.

He elaborated on the importance of chemistry in the hiring process, saying he has never hired somebody he did not like and that Chick-fil-A does not select negative people.

Kennebrew began working for the Chick-fil-A headquarters in 2006 as a franchise selection consultant, then transferred to the Corporate Talent department. He was drawn to serve in the Christian ministry when he met his wife Donna. Together they have two children, Holden and Kristen. He attended Davidson College where he played football as a political science major.

He also spoke to CCC faculty and staff on the Chick-fil-A brand of going the second mile, relating the ideal to its biblical times when Romans had a level of authority over Jews. He pointed out that Chick-fil-A is built on 2nd mile customs such as replying to customers with “my pleasure” and allowing children to fix their own ice cream behind the counter.

Operational excellence refers to someone coming in Chick-fil-A and expecting certain things. We want to do them excellently, he said.

“If you go into the bathroom, you want the bathroom to be clean,” he explained. “If you’re dealing with someone and they’re giving an order, you want them to pay attention to you, and we call these things the core four.”

Ben Baltimore, a freshman Student Government Association member and Honors College student at Coahoma Community College, viewed Kennebrew’s acronyms as lessons he could apply to his life; one in particular was the 3 M’s.

“Personally, I’ve chosen God to be my master,” Baltimore said. “That has proven to be effective with the success that I’ve seen through my trials and tribulations. I’ve always come out on top.”

“Another thing was ‘Who is your mate?’ At this age, I am not settled down to the point where I know who my mate is. But I do understand that a woman on your side is pretty much the best thing for a man,” he added. “And the last thing of the 3 M’s was your mission and my mission kind of coincided with the speaker’s mission, to just invest in other people’s lives just to see change in my community.”

Kennebrew conducted a question and answer session with both the group of students and the follow-up session of faculty and staff members after speaking.

For view photos from the event, visit: https://flic.kr/s/aHsmrHMcKE